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WebVet's Professional Services - Frequently Asked Questions

How do I create an account on Webvet?
You can create an account by filling out the form on the registration page here.

How do I log in to my WebVet account?
You can log in to your WebVet account on the login page here. You can log in at any time by using the "Log In" button at the top of the page, or the link at the bottom of most pages on webvet.com.

How can I manage my account and its features?
After logging in to your account, use the "Manage Account" button at the top of the page or the link at the bottom of most pages on webvet.com. Once logged in, you can use the links in the "User Menu" (See a screenshot.)

What if I forget my password?
You can recover your password by using the "Recover your lost or forgotten password" link on the login page here.

What are the benefits of having a professional listing on WebVet?
Full details about professional listing pages are available here.

How do I submit my organization to WebVet, or claim an existing listing? How does the process work?
Complete instructions on both the submission and claims process are available here.

How do I add, edit, or delete information from my professional listing? How do I view my page(s)?
Use the "Manage My Pages" link on the "User Menu" (See a screenshot) or go directly to the management page here and use the link corresponding to your organization (to view the page itself, use the "View this page" link next to your organization's name). Then, you may add, change, or delete your organization's information by using the provided form. (See a screenshot of a completed form here)

How can I change the name, address, and  phone number on my organization listing?
You may submit the updated information using the provided submission form here.

Why don't I see the items mentioned here in my "User Menu" when I log in?
If you are missing items in your "User Menu", it means your submission or claim request is still being reviewed. Requests are processed in the order received, and will be processed as soon as possible. You may also email us at support@webvet.com to request a status update.

How do I add an image to my professional listing page?
On your organization management page, use the "Browse" button to find your image, then use the "Upload" button. After it finishes uploading, use the "Submit" button.

How do I edit my individual profile? What about my organization's staff members?
After logging in or using the "Manage Account" link, use the Manage profile link in the "User Menu" (See a screenshot) From there, you may use the "Edit Personal", "Edit Professional", and "Edit Account" tabs to edit your profile (View an example profile page here.)

How do I add an image to my individual profile page?
On the "Edit Account" tab use the "Browse" button to find your image, then use the "Save" button. This will upload and save the image you chose.

How can I view my individual profile page? 
After logging in or using the "Manage Account" link you will be taken directly to your profile page. On this page you may view both general and professional information by using the "General Info" and "Professional Info" tabs.

How do I invite my staff members to create their individual profiles?
After logging in or using the "Manage Account" link, use the Invite Staff Members link in the "User Menu." Enter the addresses in the provided form (one per line), and use the "Invite staff" button to complete the process. You may enter up to 10 email addresses at a time. An email providing further instructions will be sent to each staff member invited.

How can my staff members create an individual profile without an invitation?
Staff members can create a profile associated with an organization using the "I am a staff member of this organization and would like to be listed on this page" link at the bottom of the appropriate organization page (see an example page here.) They will be required to create and log in to their own WebVet account. Upon completion, you will receive an email requesting confirmation that they are a member of your staff. Once confirmed, they will appear on the "Staff Members" list on their organization's professional listing page. At that time, they can log in to their WebVet account and use the "Manage Profile" link to  edit their information.

How do I create blog posts?
After logging in or using the "Manage Account" link, use the "Blog post or article link" in the "User Menu" (See a screenshot.) Fill in the title in the "Title" field, and enter your post text in the "Body" field, then use the "Submit" button. You also have the option to supply a "tag" and upload an image using the provided form. To upload an image, use the "Browse" button to locate your image, then use the "Upload" button. After it finishes uploading, use the "Submit" button. Your staff members may post blogs and articles using the same process.

How can I see a list of content I've already created? How do I edit it?
After logging in or using the "Manage Account" link, use the "List My Items" link in the "User Menu" (See a screenshot.) From there, you can use the "Edit" link in the row associated with the post you would like to edit. You may modify the post using the provided form, or delete the post using the "Delete" button.

Where do my blog posts appear?
Links to several posts will appear on your organization's home page. A complete list of your organization's posts can be viewed by using the "View all entries here" link (see an example page here.) On occasion, your posts may be featured on WebVet's home page.

I still have more questions. How can I contact WebVet?
You may email us at support@webvet.com for additional assistance.